Lovedy Berkley, our Needles Manager (and who by the way wears many other hats in the office) has an "old school work ethic." She takes on a task, makes it her own and see it through to fruition.
When Lovedy started working for us, she had never heard of Needles. She has made it her mission to learn all that she could. She was relentless in her pursuit to discover what Needles has to offer and how it could best serve our needs. Our system was so underutilized at the time. She met with the attorneys and our staff as a group and individually, to find out how we could get the most out of
Needles. She scheduled training sessions and made many calls to our Needles representatives. Everyone turns to Lovedy with their questions, and if she doesn't know the answer, she's on the phone to get the answer. She stays in contact with the Needles reps to get updated information. She meets with our new employees to discuss the importance of inserting all necessary data in the
correct spaces to make their jobs flow easier. When she reviews a case and notices that some information has not been entered, she immediately contacts that staff person to find out why. She also reviews our needs, as they sometimes change, and contacts the reps to discuss better ways to accommodate us.
Lovedy is an excellent Needles Manager. I really can't imagine anyone else who would take such pride and interest in Needles and the firm.
Nominee: Lovedy Berkley
Nominator: Jean Potter
Firm: Potter, Carmine & Aaronson Wilmington, DE