Nominee: Frank Strack
Nominators: Tamara Brininger & Staff
Firm: Nurenberg, Paris, Heller & McCarthy Cleveland, OH
On behalf of myself and our entire firm, Nurenberg, Paris, Heller & McCarthy, I would like to nominate Frank Strack as the Needles Manager of the Year. Frank is the head of our Information Systems Department and is an extremely valuable asset to our firm. He recommended that we incorporate Needles into our litigation support program five years ago and has been instrumental in training and development of our Needles system since that time.
Frank understands the details of our personal injury practice both from a litigation and administrative perspective. Over the past five years, he has fine tuned the way our staff and attorneys utilize Needles to best fit their practice area. Most recently, he developed a "Summer of Needles" training program to reinforce the benefits of using Needles and to focus in on new Needles program developments. Every two weeks, he met with the staff to focus in on a different case tab to make sure that our staff was utilizing Needles to its full capacity, including everything from reserving conference rooms through the calendar tab, to generating letters. Frank has also trained our attorneys and administrative staff to utilize the reports tab to generate various reports that are very useful in many facets of our practice.
As managing partner, Frank has helped me to understand all the advantages of monitoring statistics for our various departments and cases. He has consistently found new and innovative ways to make our firm operate more efficiently and productively in generating merge letters and forms utilizing the data in our Needles system. He has also incorporated the use of an after hours call service that has the ability to transfer data directly into our Needles database for ease in tracking and returning after hours and weekend calls. This development has allowed our current and perspective clients to reach us after the close of business.
Frank's suburb knowledge and insight into the Needles software program makes him worthy of the title of Needles Manager of the Year.